Error handling

As we have already commented on a previous occasion, you can configure different validations as well as the usage of the classifier and splitter for each of your environments.

During document processing, these validations and our processors not only help to ensure the quality of the processed data but they also help to find the errors that may have occurred.

when they detect that an error has been occurred, they try to determinate what type of error it is. Once the error has been defined , its corresponding error code is sent to the interface. Each error code has associated a brief description of about the error. The interface recevies the code error and shows the description in a message:

These messages permit to handle and correct the errors quickly and easily.

In the table below, we´re going to represent the different error codes can be appear during document processing and their corresponding descriptions. Some error codes may show one type of message or another depends on the situation. These messages will be separated within table by the symbol "/".

TYPE OF ERROR	DESCRIPTION
ERR_EMPTY_VALUE	Empty field. / Field X has an empty value.
ERR_LOW_CONFIDENCE	Field with low confidence. / Field X has low confidence. Is the value correct?.
ERR_INVALID_FORMAT	Invalid format for field X.
ERR_INCORRECT_VALUE	Wrong field, allowed values: Y. / Value not permitted for X field.
ERR_DATE_AFTER_CREATION	X field has been set in the future.
ERR_LINES_AND_TOTALS_MISSMATCH	Lines' aggregates do not match totals (fields Y).
ERR_ISSUER_EQUALS_RECIPIENT	Issuer is the same as recipient.
ERR_AMOUNT_MISSMATCH	Totals' amounts are not correct.
ERR_LINE_AMOUNT_MISSMATCH	Line Y amount aggregates are not correct.
ERR_LINE_UNITARY_AMOUNT_MISSMATCH	Line amounts are not correct.
ERR_BREAKDOWN_AMOUNT_MISSMATCH	Breakdowns line X amounts are not correct.
ERR_DUPLICATED_DOCUMENT	Duplicated document.
ERR_COMPANY_ENTERPRISE_NOT_FOUND_client	Client not found. Select.
ERR_COMPANY_ENTERPRISE_NOT_FOUND_provider	Provider not found. Select.
ERR_COMPANY_ENTERPRISE_NOT_FOUND_thirdParty	Third party not found. Select.
ERR_COMPANY_ENTERPRISE_NOT_VALIDATED_client	Client not validated.Validate.
ERR_COMPANY_ENTERPRISE_NOT_VALIDATED_provider	Provider not validated.Validate.
ERR_COMPANY_ENTERPRISE_NOT_VALIDATED_thirdParty	Third party not validated.Validate.
ERR_READINGS_MISSMATCH	Utility readings line X amounts are not correct.
ERR_CONSUMPTIONS_MISSMATCH	Total usage does not match what was extracted from readings.
ERR_OUT_OF_ACCOUNTING_PERIOD	Document is being processed out of its accounting period.
ERR_NO_LINES	No lines detected.
ERR_LINE_CONCEPT_INCOMPLETE	There are empty line descriptions at page Y.
WARN_CLASSIFIER_FORCED_DEFTYPE	Classifier detected X but set the default type to Y.
ERR_CLASSIFIER_DISCARD	Automatically discarded by classifier.
ERR_TOO_MANY_PAGES	The file has too many pages (Y pages). The maximum is Z pages.
ERR_NO_CONTENT	No content found in the document.
ERR_BAD_QUALITY	Low quality. / Document quality is too low.
ERR_FILE_TOO_BIG	The file is too big. The limit is 50MB.
ERR_UNSUPPORTED_FILE_FORMAT	File type not supported.